Our Reviews
Merry E|2014 Buick Encore
Confirmed Service Customer
5/9/2025
Ease of making appointment , along with the professional service, made for an excellent experience.
5/13/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
KENT, WA
James W|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/15/2025
Problem: Power steering worked intermittently. Initially charged me ($200) diagnostic fee plus materials and tax ($247). Suggested a possible fix would be a new ($349) battery plus a ($200) installation fee. Total $796. Oh, technician reports he couldn’t find the problem. I paid the diagnostic fee and purchased a battery (plus free installation) elsewhere. Shame Gilchrist!!!
5/20/2025
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at (253) 472-3311 when you can so we can address this situation directly. Thank you and have a great day.
LAKEWOOD, WA
Edward R|2025 Chevrolet Trax
Confirmed Sales Customer
5/18/2025
Juan was helpful and patient through out my daughter's car purchase experience.
JUAN AGUILAR
5/20/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you, and have a fantastic day!
TACOMA, WA
Tamera G|2025 Buick Envision
Confirmed Sales Customer
5/21/2025
Everyone and everything was excellent!! We were treated like family.
BRIAN WRIGHT
5/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA
Shirley W|2025 Chevrolet Trax
Confirmed Sales Customer
5/22/2025
It was very good
CHLOE WONGWUI
5/23/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
PUYALLUP, WA
Alec P|2017 Chevrolet Cruze
Confirmed Service Customer
5/23/2025
service was great. the service rep Kristi howell was very professional, kept us informed of the repair progress, was accurate in her estimate, and work was completed on time.
5/23/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Mark R|2020 Chevrolet Traverse
Confirmed Service Customer
5/25/2025
I went in for routine oil change. Waited for over two hours. Was late to pick up my daughter because of it. On top of it I was charged a restocking fee for canceling a part that I no longer needed. Staff didn't communicate or set direction. No apologies either!
5/29/2025
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
LAKEWOOD, WA
Juan C|2008 GMC Sierra
Confirmed Service Customer
5/20/2025
The service department is always being there for my needs…from start to finish. Displayed professionalism and commitment towards their purpose…great communication throughout the process…keep up the good work.
5/22/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
SPANAWAY, WA
Stuart M|2025 Buick Envista
Confirmed Sales Customer
5/21/2025
In and out jumpibg jack flash. Great job, Nicholaus
NICHOLAS JOSPEH
5/22/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
TACOMA, WA
Kenneth W|2021 GMC 2500HD Sierra
Confirmed Service Customer
5/26/2025
I was treated great even without an appointment but no cause or repair was ever found. They did complete a recall at the same time.
5/29/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
RAYMOND, WA
Dona T|2014 Chevrolet Cruze
Confirmed Service Customer
5/29/2025
Prompt drop-off, timely interval for service and notice of completion.
5/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to be of service to you again in the future. Best wishes, Gilchrist Chevrolet Buick GMC INC.
TACOMA, WA
Norman M|2025 Chevrolet Corvette
Confirmed Sales Customer
6/2/2025
You guys were able to close this deal incredibly quickly. The car was barely off the truck and we got the deal done. Much appreciated. And I'm stoked to drive this stonking Corvette!
TOM MCDONALD
6/3/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ROY, WA
Patricia R|2018 Chevrolet Volt
Confirmed Service Customer
6/9/2025
I appreciate the complimentary oil change and the safety inspection. I used the shuttle service to and from my work location, which is important to me. The shuttle driver, Debbie is a real joy. So friendly and she always remembers my work location.
6/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TACOMA, WA
George S|2026 GMC Terrain
Confirmed Sales Customer
6/12/2025
I was working with Haselwood in Bremerton. They could not get the car I wanted, so I went online to shop. Found the GMC at Gilcrest in Tacoma, The site I registered with for my search sold my lead to a tone of dealership's, call after call of obnoxious salespeople, I felt harassed. Tom MacDonald called, I felt he was the first human being to speak to me as a human. He was patient, understanding, repeated what we were looking for, we set an appointment, met the next day and bought the GMC Terraine within an hour. each person we met, was pleasant, no pressure. This is my wife's SUV. We had trouble with our Mercedes and sold it back to Larson, Fife. I was a customer there for 25 years and was treated like trash. I so much welcome the kind and professional style of your people. Tom was excellent.
TOM MCDONALD
6/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
ALLYN, WA
Hugo E|2025 GMC Sierra EV
Confirmed Sales Customer
5/29/2025
It all went great. Thank you
TIMOTHY WELLS
5/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
PORT ORCHARD, WA
Paul E|2013 Chevrolet 3500 / 4500 Express 159"
Confirmed Service Customer
6/2/2025
Service advisor was able to get me timely information and service.
6/3/2025
Hi, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.!
LACEY, WA
Rick M|2024 GMC Canyon
Confirmed Service Customer
6/9/2025
No complaints. Appointment for first oil change went well, the service took an hour and I was on my way.
6/9/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
ORTING, WA
Stephen J|2025 Chevrolet Trax
Confirmed Sales Customer
6/10/2025
We, my husband and I, went to Gilchrist Ford twice while searching for a new vehicle. We were looking for a sedan and had been to several other car dealerships and found nothing that I liked. When we pulled into Gilchrist, the Cacti Green Trax caught my eye. I am not an SUV girl but the Cacti Green Trax grabbed my attention and refused to let go. We spoke with a very kind Tom who tried his best to help us. I know that’s his job but it didn’t feel like that’s why he was doing it. When we decided to go back to take a second look and maybe purchase the Trax, we met Tim, Tom was not working that day. Where Tom was more relaxed, Tim was lively. We enjoyed his enthusiasm. He even called Tom to let him know we asked for him. Tom’s liveliness made our car buying experience one of the best we’ve ever had. We’re not young and have purchased a few so that’s a high compliment. I will recommend Gilchrist Chevrolet because of the car but mostly because of the excellent help we received while dealing with your company.
TIMOTHY WELLS
6/10/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Kathleen B|2025 Buick Envision
Confirmed Sales Customer
6/11/2025
This is our fifth purchase from Gilchrest and they didn’t disappoint as always. Jeff Stacy is professional, friendly and very relatable, should we want another vehicle it will be from them.
JEFF STACY
6/18/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
TACOMA, WA
Larry H|2022 GMC 1500 Sierra
Confirmed Service Customer
6/16/2025
Got job done quickly and that was good after the original screw up with damaged piece.
6/19/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
GIG HARBOR, WA
Laura W|2025 Chevrolet Colorado
Confirmed Service Customer
6/13/2025
The staff is always great and they do an awesome job
6/18/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA
Graham N|2022 Chevrolet Blazer
Confirmed Service Customer
6/20/2025
Good service
6/23/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
LAKEWOOD, WA
Leon F|2025 GMC Sierra 1500
Confirmed Service Customer
6/21/2025
Great service
6/23/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
BREMERTON, WA
Carolyn S|2014 Chevrolet Impala
Confirmed Service Customer
6/21/2025
The information I received was accurate and the work was done in a timely manner. The people I dealt with were very professional and very friendly and polite. I have always had excellent service at Gilchrist.
6/23/2025
Hello, thank you for your kind words and this wonderful review! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA
James B|2025 GMC Sierra 1500
Confirmed Service Customer
6/24/2025
The wait time was too long. Everything other than that was good.
6/26/2025
Hi there, thank you; we appreciate your feedback! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
ONALASKA, WA
Daniel W|2025 GMC HUMMER EV SUV
Confirmed Sales Customer
6/27/2025
Delain did a great job answering all my questions if he did not know the answer to a question he got some one that could,I appreciated that . Sean-Karim was a great problem solver I was having problems with my phone downloading the GMC app he solved the problem . I am really enjoying my new Hummer EV3
DELAIN BOORMAN
6/30/2025
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
GIG HARBOR, WA
Derrick V|2025 Chevrolet Colorado
Confirmed Sales Customer
7/2/2025
An excellent experience from beginning to end Tom MacDonald and Tim Wells were amazing!
TIMOTHY WELLS
7/2/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
ROY, WA
Paul R|2020 Chevrolet Bolt EV
Confirmed Service Customer
7/2/2025
Mason is awesome and always helps us out so much when we bring our cars in.
7/2/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Gilchrist Chevrolet Buick GMC INC.
TACOMA, WA
Stuart M|2025 Buick Envista
Confirmed Service Customer
6/18/2025
Had a couple minor issues with my new car and they fixed it up in a jiffy.
6/19/2025
It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Jack L|2025 GMC Canyon
Confirmed Sales Customer
6/25/2025
Izzy was great
ISIANA MARTINEZ
6/26/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
BELLINGHAM, WA
Muneer A|2025 GMC 2500HD Sierra
Confirmed Sales Customer
6/27/2025
Crew working at Gilchrist are professional, great attitude and awesome customer service
SEAN-KARIM MILLER
6/30/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
AUBURN, WA
Paul D|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
6/27/2025
The deal was fair, no games or time wasting. With the exception of a long wait to actually sign the papers, I was in and out quickly.
JEFF STACY
6/30/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
MAPLE VALLEY, WA
Denise H|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
From the start to finish it was an amazing experience. Brian was knowledgeable, Explained in detail about the features and gave hands on training as well. I appreciated his honesty, kindness and patience
BRIAN WRIGHT
7/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FIRCREST, WA
Samantha D|2025 GMC Acadia
Confirmed Sales Customer
7/2/2025
Zach was great. Quick, knowledgeable, professional, and made the experience, smooth and easy. 10/10 experience.
POULSBO, WA
Ryan T|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
7/3/2025
Great dealership!
PORT ORCHARD, WA
Anthony W|2025 GMC Sierra 1500
Confirmed Sales Customer
7/3/2025
Juan was fantastic
TACOMA, WA
Donald P|2017 Buick Envision
Confirmed Service Customer
7/8/2025
YOUR SERVICE DEPARTMENT WAS EXCELLANT. THEY GOT ME IN THERE ON TIME AND DID AN EXCELLANT JOB.
7/9/2025
Our staff is committed to providing each of our clients with the best automotive experience!
UNIVERSITY PL, WA
Sarah P|2017 GMC 3500HD Sierra
Confirmed Service Customer
7/9/2025
I brought my truck in for a check engine light related to the NOx2 sensor. The dealership had my truck for over a week because they broke a part during removal and the replacement was on backorder. When the repair was finally complete, no one contacted me as promised. I had specifically asked for text communication (since I can’t receive calls), but they called anyway and never followed up, so my truck sat there an extra 5 days. When I picked it up, the check engine light was still on. I was told I’d need to pay another $200+ for further diagnostics—even though it was the same issue I came in for. I took the truck to another certified mechanic who scanned the same code and said it didn’t even look like the NOx sensor had been replaced. I called and left a message for the service manager—no one ever got back to me. I’ve now spent over $2,000 and still have a check engine light. Very disappointed.
7/9/2025
Hello, thank you for your feedback. I am sorry to hear about your experience with us. We did replace your Nox2 sensor per Mr. Price's request. Your vehicle had code P22FE in relation to Nox2 sensor fault. Diagnosis was recommended but declined. During the repair, when removing the old Nox2 sensor, threads were damaged due to heat and corrosion build up. This is a common issue and can happen over time. The service department did take care of this repair. Vanessa was told by Mr. Price to contact him when vehicle was ready for pick up and she did do that. Mr. Price spoke with Vanessa and she was told that the vehicle was okay to stay until you returned from out of town. Vanessa did do a quick scan when check engine light was on and found code P242D (exhaust gas temp sensor 3) and code P249D (showing an injection control concern). Diagnosis was recommended but declined. We did replace the Nox2 sensor and when the check engine light came back on, there was no longer a code for NOX2 sensor. The Fixed Op's Director called the same day that your voicemail was received. As instructed, he called you first. Mailbox was full so we called Mr. Price as you instructed if you did not answer. He did leave a message for Mr. Price to call back. If you have any further questions or concerns, you can contact our management team at 253.620.1900 ext 500. Thank you!
LAKEWOOD, WA
Porsha R|2009 Chevrolet HHR
Confirmed Service Customer
7/9/2025
Excellent service, speedy service and quality work
7/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
LAKEWOOD, WA
Robert R|2024 Chevrolet Colorado
Confirmed Sales Customer
7/11/2025
Tom my salesman was very helpful in helping me find the vehicle that fit my specific needs.
TOM MCDONALD
7/15/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Matt G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/14/2025
Everyone is very helpful and attentive. Chrisy is the best in service she really listens and helps to solve issue's. The only complaint is you never wash our vehicles when we pickup. My truck is always more dirty from when I drop it off. Most dealers ive been too always give your vehicle a quick wash.
7/15/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
GIG HARBOR, WA
Rudolf R|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
7/16/2025
Brian was very helpful throughout the process of our vehicle purchase. He wasn’t pushy, but was very informative and knowledgeable. Making the process very smooth and rewarding.
BRIAN WRIGHT
7/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
SPANAWAY, WA
Marilee W|2013 Chevrolet Volt
Confirmed Service Customer
7/18/2025
From making my appointment to picking up my car after servicing, everything was friendly and accurately handled and communicated. All costs were explained up front which I really appreciated. Kristi, in the Service Department was great and Shuttle driver Debbie was fun.
7/21/2025
Thank you for the 5-star review and for pointing out our staff that took care of you! We sincerely appreciate your business and look forward to seeing you again!
STEILACOOM, WA
Kathleen H|2025 GMC Acadia
Confirmed Sales Customer
7/23/2025
Couldn’t have been more helpful, overall a great experience
JEFF STACY
7/28/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
TACOMA, WA
George C|2010 Buick LACROSSE
Confirmed Service Customer
7/24/2025
Always a good experience. Was done faster than what I thought. Highly recommend your dealership.
7/28/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Wendy W|2017 Buick Envision
Confirmed Service Customer
7/28/2025
They are extremely accommodating and do a fantastic job!
7/28/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
FEDERAL WAY, WA
Linda P|2019 Buick Encore
Confirmed Service Customer
7/30/2025
The customer service person was very prompt and courteous.
7/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Thomas J|2025 GMC Sierra 1500
Confirmed Sales Customer
7/30/2025
Tim greeted me promptly the first time I visited and introduced me to Juan when I started to ask more technical questions. Juan and David were professionals and negotiated with fair explanations of the Dealership’s reasoning for counter offers. Cody was organized with the paperwork and took time to verify completeness of the documentation. You have a great team there and I was out the door in less than 2 hours from the time serious negotiations began. The team also detailed the vehicle and provided a full tank of gas. Little things done right is what creates a repeat customer and referrals. Good work.
JUAN AGUILAR
7/31/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
UNIVERSITY PLACE, WA
Jason K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/7/2025
Did not fix the DEF gauge issue and i will need to bring it back a second time.
8/11/2025
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us at (253) 472-3311 so we may assist you in moving forward towards a resolution.
EDGEWOOD, WA
Rowena P|2018 Chevrolet Cruze
Confirmed Service Customer
8/7/2025
Thank you to Kristine for explaining what my car needs now at 80000 miles
8/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GRAHAM, WA
Martin K|2025 Chevrolet Trax
Confirmed Sales Customer
8/8/2025
My wife and I found a very welcoming gentleman by the name Zach who helped us through the selection and purchase process of our new Chevrolet Trax. The team at the dealeawesome ia awesome.
DELAIN BOORMAN
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TACOMA, WA
Timothy D|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
8/9/2025
Great interaction
NICHOLAS JOSPEH
8/11/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely thank you for the positive review, and look forward to seeing you again soon!
NEW CARLISLE, OH
Brent A|2025 GMC Sierra 1500
Confirmed Service Customer
8/11/2025
Took care of me in a fast and professional manner.
8/11/2025
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Gilchrist Chevrolet Buick GMC INC.
PUYALLUP, WA
Virgilio R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/3/2025
Amazing, excellent job!!!
7/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
LAKEWOOD, WA
Edgar E|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/7/2025
Quick and easy. Also informed me about unknown recalls
7/9/2025
It is great to hear everything was done quickly and to your satisfaction!
FOX ISLAND, WA
Gene B|2025 GMC Sierra EV
Confirmed Sales Customer
7/9/2025
I had a great experience and the team worked with me.
LYNDEN, WA
Kerry K|2025 GMC 1500 Sierra
Confirmed Sales Customer
7/9/2025
Sean Miller was a very attentive and accommodating salesperson. I'd recommend him to a friend or relative.
UNIVERSITY PLACE, WA
Tiffany P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
Our car was done for 45 minutes and we sat there waiting even after asking why our car was sitting there. “it’s a process” they said. Turns out it was because the maintenance tech “forgot to call us back” it took us prying to figure that out.
7/15/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
LAKEWOOD, WA
Michael H|2011 Chevrolet Silverado
Confirmed Service Customer
7/24/2025
It took a little longer than I think it should.
7/28/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
TACOMA, WA
Theresa R|2017 Buick Enclave
Confirmed Service Customer
7/28/2025
Car went into service early, came out within the hour.
7/29/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SPANAWAY, WA
Emma R|2019 Chevrolet Malibu
Confirmed Service Customer
8/9/2025
Super nice staff. Gave me constant phone calls to update me on my vehicle.
8/11/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We hope you have a great day!
LAKEWOOD, WA
Shontelle G|2026 GMC Terrain
Confirmed Sales Customer
8/10/2025
Nicholas was amazing, patient and got me into exactly what I wanted!!
NICHOLAS JOSPEH
8/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Talitha S|2024 Buick Envision
Confirmed Service Customer
8/13/2025
Always a great experience in the service department!
8/13/2025
Thank you for choosing Gilchrist Chevrolet Buick GMC INC. as your first choice for all your automotive needs! We sincerely thank you for the positive review, and look forward to seeing you again soon!
PUYALLUP, WA
Dillan S|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
8/13/2025
I worked with two salesmen and a finance manager to complete the purchase of my new truck. The process took a little more than two days, with my presence in the dealership limited to only a couple hours, which was the best part.
DELAIN BOORMAN
8/14/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
PORT ORCHARD, WA
Gerald B|2018 GMC Canyon
Confirmed Service Customer
8/14/2025
Fast, friendly and professional service.
8/14/2025
It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.!
STEILACOOM, WA
Edgar E|2024 Chevrolet Blazer EV
Confirmed Service Customer
8/15/2025
The infotainment system problem was correctly diagnosed and quickly repaired
8/25/2025
It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FOX ISLAND, WA
Douglas G|2025 Buick Envision
Confirmed Sales Customer
8/15/2025
Every one especially Jeff Stacy, is great to deal with and highly professional which is why this is the fourth vehicle we have leased in the past 12 years
JEFF STACY
8/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
LAKEWOOD, WA
Michael L|2017 Chevrolet Colorado
Confirmed Service Customer
8/18/2025
Always happy when working with your team. Good communication and great service.
8/25/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TACOMA, WA
Sherry D|2016 Chevrolet Spark
Confirmed Service Customer
8/19/2025
Chuck made it a outstanding experience. He was very patient in explaining things about my car. The service team did a great job.
8/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Darren H|2025 GMC Sierra 1500
Confirmed Sales Customer
8/20/2025
Not pushy
BRIAN WRIGHT
8/25/2025
Hi there, thank you so much for your positive comments about Gilchrist Chevrolet Buick GMC INC.! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Denise H|2026 Chevrolet Equinox
Confirmed Sales Customer
8/13/2025
Tim was excellent. He heard me when I showed up the first day with no plans to buy a car that day. He was kind and clear when I peppered him with questions and, ultimately, changed my mind about what so wanted.
TIMOTHY WELLS
8/14/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
LACEY, WA
James P|2014 Chevrolet Equinox
Confirmed Service Customer
8/16/2025
It was a simple oil change and it was done on time.
8/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA
John R|2012 Chevrolet Camaro
Confirmed Service Customer
8/16/2025
Great staff that checked me in. The waiting area is lesser compared to other dealerships. Other dealerships offer better snacks and drinks while you wait.
8/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gilchrist Chevrolet Buick GMC INC.! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
STEILACOOM, WA
James M|2025 GMC Yukon XL 1500
Confirmed Sales Customer
8/27/2025
Customer service is fantastic and overall experience is outstanding, thank you!
JEFF STACY
8/28/2025
Hello, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.!
KETCHUM, ID
Charles H|2022 Chevrolet Suburban
Confirmed Service Customer
8/29/2025
As usual, on time on budget and with a smile.
9/2/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
GIG HARBOR, WA
Pam T|2025 Chevrolet Trax
Confirmed Sales Customer
8/29/2025
Izzie Martinez was amazing!! She made the whole process not only easy, but alot of fun as well!! That young lady is a gem!!
ISIANA MARTINEZ
9/2/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
TACOMA, WA
Virgilio R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/29/2025
Amazing everything when out smooth
9/2/2025
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAKEWOOD, WA
James K|2025 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Juan was great. Very patient, detailed, and fair.
JUAN AGUILAR
9/10/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
CHEHALIS, WA
Louise B|2017 Chevrolet Colorado
Confirmed Service Customer
8/30/2025
I called to let you know that noise on the left side of my truck. It sounds like the breaks are squeaking. Also, there's fluid leaking out too.
9/2/2025
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (253) 472-3311 at your earliest convenience. We hope to hear from you soon.
TACOMA, WA
Tara J|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/8/2025
The sales team made the entire process of getting my first new car super easy. I had a short list of my "must haves" in a vehicle, and they found the perfect one that fit into my price range. I appreciate all of the advice and time Will put into getting me what I wanted at a reasonable and fair price, and the chats with Chloe and Izzy that helped solidify my choice. They are the best :)
CHLOE WONGWUI
9/8/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gilchrist Chevrolet Buick GMC INC.! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
UNIVERSITY PLACE, WA
Thomas S|2025 GMC Sierra 1500
Confirmed Service Customer
9/8/2025
Done in timely manner thank you
9/9/2025
It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.!
HOQUIAM, WA
Kathrine C|2023 Chevrolet Suburban
Confirmed Service Customer
9/8/2025
They diagnosed and repaired an electronic issue and were a great help getting it covered by the warranty.
9/9/2025
Thank you for choosing Gilchrist Chevrolet Buick GMC INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Savali S|2025 Chevrolet Trax
Confirmed Sales Customer
9/8/2025
She is very intelligent and bold, helpful and caring for our purpose of being there. Excellent customer service skills, showing patience and mostly acknowledged the customers presence.
CHLOE WONGWUI
9/9/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
UNIVERSITY PLACE, WA
Wayne G|2025 GMC Sierra 1500
Confirmed Sales Customer
9/10/2025
Quick and easy.
JUAN AGUILAR
9/11/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
CARNATION, WA
Charles M|2012 GMC Terrain
Confirmed Service Customer
9/15/2025
Always helpful. Very diligent about my issues.
9/16/2025
We're pleased to know we have been able to exceed your expectations and really help you out! Please don't hesitate to reach out to us if there's anything more we can do!
TACOMA, WA
Daniel M|2025 GMC Sierra 1500
Confirmed Sales Customer
9/12/2025
Great experience! Both Delain and Chloe were awesome. I appreciate the transparency, honesty, and patience to make a decision buying our first truck.
CHLOE WONGWUI
9/15/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
COVINGTON, WA
Sally G|2024 Buick Envision
Confirmed Sales Customer
9/17/2025
I came in to buy a GMC Terrain but changed my mind after a test drive. Brian suggested I tryout the Buick Envision ST. I was reluctant because to me Buick is an old person’s car. Even though I’m old I didn’t want a Buick…..but the minute I drove it I was in love. Brian was so easy and professional to deal with that it actually made the buying process pleasant. I will certainly recommend Gilchrist and Brian to everyone. Thank you Sally Gregory
BRIAN WRIGHT
9/18/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
TACOMA, WA
Sahra C|2025 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Chloe as always was a delight to work with. This is the second car she has sold me, not only did she answer all my questions but she also took the time to show me features and made it clear that if I had any questions I could always reach out to her. 10/10 I recommend Chloe’s services!
CHLOE WONGWUI
9/18/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Denise R|2025 Chevrolet Blazer EV
Confirmed Sales Customer
9/22/2025
Experience was good
SHADE CLARK
9/22/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
LAKEWOOD, WA
Dionne M|2012 Chevrolet Cruze
Confirmed Service Customer
9/23/2025
I called before setting up my appointment and asked if I could be billed for a diagnosis on my vehicle due to the fact I have a claim going on for repairs. And I cannot get my car repaired without it. I advised all repairs would be done there .The specialist informed me that would not be a problem I even gave contact info regarding my claim once I arrived to the appointment I was told the complete opposite. That I had to pay for my diagnosis that day. It was very misleading and I do not understand why it couldn't be billed with future repairs. I am honest and live with integrity. However I was told nothing could be done which I knew was false info.
9/30/2025
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (253) 472-3311.
TACOMA, WA
Donald P|2017 Buick Envision
Confirmed Service Customer
9/26/2025
Scheduled an oil change. I had an appointment at 9:00 a.m. Got there at 8:55 a.m. They took the car in right of way. About 45 minutes later the tech rep showed me my two air filters. They needed to be changed. I told him to go ahead and they installed new filters. The waiting area was clean with Television and magazines. The car was completed just like they told me it would. Donald J. Pejsa
9/30/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
UNIVERSITY PL, WA
Maria W|2020 Chevrolet Equinox
Confirmed Service Customer
9/17/2025
I enjoyed my visit. Your employees were amazing. I just wish that if it’s just filters that need to be changed if they would say something so they could change them while I was there that’s the only recommendation.
9/18/2025
Hi there, thank you; we appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Vaealii P|2025 Chevrolet Trax
Confirmed Sales Customer
9/26/2025
Everything was excellent
TOM MCDONALD
9/30/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
TACOMA, WA
Rebecca R|2024 GMC Sierra 2500 HD
Confirmed Service Customer
9/28/2025
good service
9/30/2025
Hi there, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Richard A|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
9/29/2025
Exceeded expectations Excellent salesman
SEAN-KARIM MILLER
9/30/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
OLYMPIA, WA
Vonya P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/30/2025
Nickolas Joseph was persistent but not pushy, knowledgeable and fully invested in our experience from the very first text message. Stayed after hours as we made a 4 hour drive to get my husband's dream truck that ONLY existed at Gilchrist at a reasonable price. Steve the manager and Tom the contract man also made our experience seamless, but Nickolas was the true Star.
NICHOLAS JOSPEH
10/1/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
KEIZER, OR
Maricar D|2023 GMC Canyon
Confirmed Service Customer
10/1/2025
Vanessa Williams is really good.
10/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
KENT, WA
Kenneth A|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/1/2025
When they tell you your part may come in in 3 weeks or 3 months on a new truck that’s for work it’s alarming. My truck was there for 5 weeks. No loaner truck. It was the worse experience. On top of that, they didn’t even wash the vehicle after five weeks when they gave it back. This is a joke.
10/6/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
ANDERSON IS, WA
Edgar E|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/1/2025
Maintenance done quickly.
10/6/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
FOX ISLAND, WA
Aaron P|2024 Chevrolet Silverado EV
Confirmed Sales Customer
10/1/2025
Nickolas was communicative and helpful before I even arrived for our appointment. He dealt with an unexpected situation only an hour before our meeting time and made sure I was in the loop when there was a very small delay. I came to our appointment with fairly strict parameters on myself and Nickolas listened to them carefully and was supportive of me throughout, despite my style of vehicle shopping being unique. There is no way for me to properly state how Nickolas was able to support me to get the vehicle buying experience, and outcome, that I was seeking while also ensuring all parties left happy. Very well done.
NICHOLAS JOSPEH
10/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LYNNWOOD, WA
Bradley B|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
10/2/2025
Shade was great to work with, friendly knowledgeable and professional. Also worked with Tom who was equally a pleasure to work with. Your prices were much better than other dealers, and I talked with most in area.
SHADE CLARK
10/6/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
ANDERSON ISLAND, WA
Cristie W|2025 Chevrolet Trax
Confirmed Service Customer
10/2/2025
Fast, and friendly.
10/6/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!
PUYALLUP, WA
Warren B|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/3/2025
Service was good.
10/6/2025
Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.!
OLYMPIA, WA
Robert K|2017 GMC Canyon
Confirmed Service Customer
10/8/2025
The service was excellent but it took 3 trips/ Aappointments to fix the problem. My service rep Kristi was great to work with.
10/9/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
OLYMPIA, WA
Talitha S|2024 Buick Envision
Confirmed Service Customer
10/8/2025
Gilchrist Service Department is great and I highly recommend!
10/9/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
PUYALLUP, WA
Justin B|2024 GMC Sierra 2500 HD
Confirmed Service Customer
10/9/2025
The dealership and staff are great and Gilchrist is the only dealership I use.
10/10/2025
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
YELM, WA
Chad W|2025 GMC Sierra EV
Confirmed Sales Customer
10/11/2025
Dear GMC Dealership Team, I recently purchased a 2025 Sierra EV Denali from your dealership, and I'd love to share my experience. From the moment I walked in, I was greeted with a warm welcome. The staff was knowledgeable and eager to answer all of my questions about the Sierra EV. I appreciated their detailed explanations of the features and options available, which helped me feel confident in my purchase decision. The test drive was a highlight—I was able to experience firsthand the innovative technology and comfort that the Denali offers. The team provided valuable insights during this phase, making it easy to see why the Sierra EV stands out in its class. Throughout the entire buying process, the staff maintained a professional yet friendly atmosphere, which made the experience enjoyable. I especially appreciated the transparent pricing and financing options presented, as there were no hidden surprises. Finally, the handover process was seamless. I left the dealership feeling excited about my purchase and assured that I would receive support if I had any questions or concerns in the future. Overall, my time at your dealership exceeded my expectations, and I would highly recommend it to anyone considering a new vehicle. Thank you for making this purchase a memorable experience! Best regards,
BRIAN WRIGHT
10/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
DUPONT, WA
Pamela M|2026 GMC Sierra 1500
Confirmed Sales Customer
10/13/2025
Wonderful!!
BRIAN WRIGHT
10/13/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
FOX ISLAND, WA
David Z|2026 GMC Sierra EV
Confirmed Sales Customer
10/19/2025
Excellent service
JEFF STACY
10/20/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
UNIVERSITY PL, WA
Pamela M|2026 GMC Sierra 1500
Confirmed Service Customer
10/22/2025
Great Help!!
10/23/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
FOX ISLAND, WA
Irene G|2025 Buick Encore GX
Confirmed Sales Customer
10/22/2025
Very professional and no pressure while looking at vehicles good test drive and explained every thing we needed in order to purchase a vehicle from you. Giving oil changes for life is a very strong incentive to buy from you, very comfortable thru the full experience.
SEAN-KARIM MILLER
10/23/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
KENT, WA
Willis M|2025 GMC Sierra 1500
Confirmed Sales Customer
10/8/2025
Relaxing and very pleasant atmosphere. Everyone easy to talk to.
BRIAN WRIGHT
10/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
SPANAWAY, WA
Bryan L|2025 GMC Sierra 1500
Confirmed Service Customer
10/10/2025
Service advisor was great to work with and everything went well.
10/13/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
SHELTON, WA
Karis S|2019 Buick Encore
Confirmed Service Customer
10/16/2025
My car wasn’t ready when I was told it would be. It took another 2 hours and I was sitting in the waiting room. Nobody came and told me it would be longer. I had to go and ask twice. Very disappointing
10/20/2025
Hello there, we appreciate you taking the time to leave us this feedback. We apologize for the inconvenience. We will use your feedback to improve. Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
PUYALLUP, WA
Bryan G|2018 Chevrolet Volt
Confirmed Service Customer
10/27/2025
Great, engaging and happy staff.
10/27/2025
Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Gilchrist Chevrolet Buick GMC INC.! Until the next time we meet, take care!
OLYMPIA, WA
Theda C|2022 Buick Encore GX
Confirmed Service Customer
10/28/2025
Kristen Howell was so helpful and patient with my concerns. She took the time to listen and explain things to me. And got the work done that I needed. I had three concerns when I came in.And the mechanics couldn't find one of them, but they did find two other things that needed attention, and they did it. So if the third concern continues, I will return because I like the work they do.And I trust them with my car.
10/28/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gilchrist Chevrolet Buick GMC INC.! We sincerely value your business and look forward to your next visit!
TACOMA, WA
David M|2024 Buick Envision
Confirmed Sales Customer
10/29/2025
I am very much enjoying the Envision. l purchased at Gilchrist Buick. It’s a fun car to drive. Personally, I think my buying experience was great due primarily to you and the way I was treated. You made my experience a joy, probably the best car buying experience I’ve ever had. Thanks for that.
JEFF STACY
10/29/2025
Thank you for choosing Gilchrist Chevrolet Buick GMC INC. as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LAKEBAY, WA
Susan S|2024 Chevrolet Equinox EV
Confirmed Service Customer
11/1/2025
The gentleman at the desk greeted me in a friendly manner, took the time to educate me about the maintenance of my 2024 Equinox EV, and provided an accurate estimate of the waiting time for the completion of the work. After the work was completed, he came to the waiting room and explained the next maintenance period, thanked me for the business, shook my hand and wished me a good day. Good old fashion service.
11/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
TACOMA, WA
Jeannine S|2024 Buick Envision
Confirmed Sales Customer
10/25/2025
Izzy was knowledgeable and so excited to help me pick out my new car that was perfect for me
ISIANA MARTINEZ
10/27/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
GIG HARBOR, WA
Melanie R|2022 GMC Canyon
Confirmed Service Customer
10/25/2025
I had issues about a month after buying a vehicle. Then paid a deductible to fix that issue.
10/27/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LEWIS MCCHORD, WA
Ryan T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/30/2025
Great work!
10/30/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We're looking forward to your next visit with us!
PORT ORCHARD, WA
Alison M|2019 Chevrolet Suburban
Confirmed Service Customer
10/31/2025
Everyone was very informative and provided great service
11/3/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TACOMA, WA
Annette A|2019 Buick Envision
Confirmed Service Customer
11/3/2025
Kristi was very helpful and researched the tires that I needed for our 2019 envision. She is great to work with.
11/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Kristin M|2017 Chevrolet Volt
Confirmed Service Customer
11/4/2025
Mason was fantastic! He kept me informed with every step of my service.
11/5/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Suzanne C|2012 Chevrolet Volt
Confirmed Service Customer
11/5/2025
Always a pleasure! Great service and great staff!
11/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Gilchrist Chevrolet Buick GMC INC.
BUCKLEY, WA
Chantel W|2025 GMC Acadia
Confirmed Service Customer
11/6/2025
The waiting area is significantly lacking. Apparently there is no remote for the tv, so the tv doesn't work. I was surprised nobody bought a new remote to resolve the issue. The seats are very worn and both waiting rooms were freezing. I was told the building doesn't heat that area properly, but I would expect a portable heater or something to warm it up when it's cold outside. Everyone there is really nice, I just didn't love the waiting area. Next time I will try to coordinate it so my husband can bring me home during my service.
11/10/2025
Here at Gilchrist Chevrolet Buick GMC INC., we strive for excellence and are disappointed to hear that you received anything less. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
UNIVERSITY PL, WA
Henry G|2018 Chevrolet Suburban
Confirmed Service Customer
11/7/2025
Service is fast and every thing was checked
11/10/2025
It is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Gary H|2012 GMC Acadia
Confirmed Service Customer
11/7/2025
Repairs done in a timely manner.
11/10/2025
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
UNIVERSITY PL, WA
Donald G|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/12/2025
This was my first service since owning my 23 Bolt. The people who helped my were terrific. I got my questions answered promptly and I was in and out in less than an hour. Thank you
11/17/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Vanessa T|2018 Chevrolet Equinox
Confirmed Service Customer
11/12/2025
Staff were professional, knowledgeable, and courteous while providing service. Area was clean and had coffee available while customers waited for their vehicle. Job well done
11/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BONNEY LAKE, WA
Thad W|2022 GMC Canyon
Confirmed Service Customer
11/13/2025
Super friendly people
11/17/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
SEATTLE, WA
Elizabeth D|2016 Chevrolet Volt
Confirmed Service Customer
11/14/2025
Gilchrist Service department exceeded every expectation for my Volt repair. The repair was completed same day - both minimizing my stress and maximizing this customer’s satisfaction. Chuck took my call, heard my concerns, and scheduled my car for a next day 9am appointment to address the mechanical issue. I was super relieved to see Kristi who promptly processed my car into the service queue. At 11:30, she called with an update, and by 2:15 my car had the new part installed and was ready for pickup. Wow! And as outstanding as that was for timeliness, efficiency, and customer care, even better was to learn that Gilchrist Service/Kristi secured a significant reduction in the repair cost to me from GM for which I am deeply grateful. A home run and win! So relieved and happy to be back in my reliable, trusty Chevy..
11/17/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
TACOMA, WA
Teresa F|2026 Buick Encore GX
Confirmed Sales Customer
11/17/2025
Izzie was the best. She is one smart girl. She knew every car I drove inside and out and was very informative.
ISIANA MARTINEZ
11/17/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you're ever in need of more help, please let us know!
LACEY, WA
Glenn P|2020 Chevrolet Bolt EV
Confirmed Service Customer
11/17/2025
I would have liked a bit more info on the tire treads.
11/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. If you have any further questions, please give us a call. We're always happy to help!
UNIVERSITY PL, WA
Clare K|2026 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
timely and courteous service
11/19/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
VASHON, WA
Thom S|2015 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Recall repair. Quick and eady drop off and pick up. Service was friendly and courteous.
11/19/2025
It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
TACOMA, WA
Michael F|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/19/2025
My experience was absolutely perfect. I would recommend Tim Wells for salesperson of the year. He wasn’t pushy, and was very patient in explaining all the new features on the car. After I got the car home I noticed some condensation in one of the headlights and both of the lower lights. I called Tim , and left a voicemail. I also sent photos via email. Tim called me back, answered all my questions and instructed me on how to proceed with a solution. Since there is a closer Chevrolet dealership nearby, he suggested I take my car there. He assured me that if there was a problem he’d stand by me. I’ve been running around telling all my friends about my experience with your dealership. M Freund.
TIMOTHY WELLS
11/20/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SEATTLE, WA
Richard K|2023 GMC Sierra 1500
Confirmed Service Customer
11/20/2025
Great
11/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
EATONVILLE, WA
Dustin D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
2020 silverado 1500 duramax RST. 3 hours for a fuel filter and an oil change. $400 or so with tax. Upon getting the keys back and paying. The foot paper was still in the truck along with the service number, not a big deal. But, I noticed the leather seat on the drivers side had been scratched pretty bad (I assume on accident) by the tech who serviced the truck. Service manager has ordered a new seat cover. gave me back 10%. And offered a free oil change on my next visit. After a lot of negotiating on my part. I feel that he made it right. But I would have never spoke to a customer the way he did. It was extremely frustraiting to be talked to as if this was some how my fault. He was not someone I would want to deal with again. I will say Kristi the lady at the desk was very knowlegable and helpful. As was Talitha Scott the assistant service manager. They actually knew how to talk to a potential life long customer. This was my first time going there, and as long as I do not have to speak with the service manager again, I would consider returning. I am in a similar job to the service manager and I would never dream of speaking to one of my customers the way that he did.
TACOMA, WA
Oscar B|2015 Chevrolet Camaro
Confirmed Service Customer
11/5/2025
Everything was done in a timely manner, due to the internet system being down at Microsoft, during the time I brought my vehicle in for service. It wasn't GM fault.
11/6/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Victor L|2017 Chevrolet Spark
Confirmed Service Customer
11/5/2025
Everyone was helpful and understanding you got my gratitude, but the only problem that I see was the trap on the proce giving to me, i went to the dealer for a cuota and was giving to me i did ask several times, if that was the proce for the changes dome to my vehicle, and I was told that the only missing was the taxes I requested on paper to make sure they would not forget and I was giving a business card with writing of the price + tax, I ask for the las time if that was the price and he said yes. Went i call to make and appointment i ask again if that was the price and they said that it was , went for the replacement and went i got the invoice was totally different, it went from 470+tax to 650+ or - with taxes i have to fight it to get the price down, it did not went down to the price giving but it did significant, have show the pice a paper that was giving to me. The way de dealer trap people into the price it's disgusting and horrible in this time of need.
11/6/2025
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
TACOMA, WA
Clare K|2026 Chevrolet Equinox
Confirmed Sales Customer
11/6/2025
Very knowledgeable and personable salesman made for a pleasant transaction
TIMOTHY WELLS
11/6/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
VASHON, WA
Irvin S|2023 Chevrolet Equinox
Confirmed Service Customer
11/8/2025
It was easy to make my appointment online and the waiting room was nice. The service was a reasonable amount of time and the staff was nice.
11/10/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
TACOMA, WA
Gabriel P|2025 GMC Sierra 1500
Confirmed Service Customer
11/17/2025
Reached out to me and was able to bundle a couple service needs into one short 1 day experience
11/18/2025
It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GIG HARBOR, WA
Jeffrey S|2024 Buick Envision
Confirmed Service Customer
11/20/2025
Service was on-time and I was well informed about the progress.
11/24/2025
It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
GIG HARBOR, WA
James H|2018 Chevrolet Colorado
Confirmed Service Customer
11/22/2025
Everything was great.
11/26/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
TACOMA, WA
John P|2020 Buick Encore GX
Confirmed Service Customer
11/24/2025
Service was quick, staff all pleasant and fun, as always. Waiting areas comfortable!
11/26/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Curtis G|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
11/24/2025
A pleasant, low pressure buying experience.
NICHOLAS JOSPEH
11/26/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
PORT ORCHARD, WA
Shawn H|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/2/2025
We were very pleased with our salesperson! We were happy with the finance manager as well. We love our new truck!
NICHOLAS JOSPEH
12/4/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. Thanks again for the recommendation, and have an amazing day!
LACEY, WA
Talitha S|2024 Buick Envision
Confirmed Service Customer
12/3/2025
Always a great experience at Gilchrist! Highly recommend and will always use Gilchrist for my service needs! The staff is the best!
12/4/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
PUYALLUP, WA
Jason K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
.
12/9/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
EDGEWOOD, WA
James R|2022 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
It was fine like always, there was just a little problem with the tire pressure sensors after the tire rotation. It was fixed and all is good.
12/9/2025
Thank you for choosing Gilchrist Chevrolet Buick GMC INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Stephen Y|2019 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
It was great as always.
12/11/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
GIG HARBOR, WA
Jim T|2021 Chevrolet Tahoe
Confirmed Service Customer
12/10/2025
Dave in customer service was very helpful and though in dealing with issues I thought the car was having. Explained everything to my satisfaction.
12/11/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GIG HARBOR, WA
Larry F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
Check-in was quick and easy, work was complete in under 2 hours, and checking out was simple.
11/26/2025
It is great to hear everything was done quickly and to your satisfaction! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
LAKEWOOD, WA
Napoleon C|2024 GMC Sierra 1500
Confirmed Service Customer
11/24/2025
I met with Mason to scheduled an appointment for a recall of my 2024 gmc. Mason was able to get me scheduled the following week which I was shocked a such quickness. The day of the appointment went as planned and I was extremely happy of getting a ride to and from home by Ms. Debbie who was awesome. Thank you Ms Debbie. Mason called by the end of the day and said my truck was ready. Mason explained everything to about the engine inspection and what had to be done in detail where I can understand. I can go on and on but I gotta say I was very impressed with Mason' and others that I had to talk too. Thank you Mason for your great customer service and I will continue to tell friends and family about the service that I received from you at Gilchrist. Thank You!
11/26/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
TACOMA, WA
Nathan B|2026 GMC Yukon
Confirmed Sales Customer
11/25/2025
It was great
BRIAN WRIGHT
11/26/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
MERIDIAN, ID
Jordin D|2024 GMC Canyon
Confirmed Service Customer
11/30/2025
Very friendly staff
12/4/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
DES MOINES, WA
Michael M|2017 Buick Encore
Confirmed Service Customer
12/3/2025
Quick and good job
12/4/2025
It is great to hear everything was done quickly and to your satisfaction! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
LACEY, WA
Donald W|2025 GMC Sierra 2500 HD
Confirmed Service Customer
12/10/2025
Very nice staff. All deserve a raise.
12/11/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
TACOMA, WA
Drayton M|2016 Chevrolet Sonic
Confirmed Service Customer
12/12/2025
I was able to drop my car off early in the morning. Kristy was able to get me in the same day and car was finished by end of day. MPG and performance have significantly improved since repair. I'm glad I brought it in, and even happier I got it back the same day.
12/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
ENUMCLAW, WA
Raymond M|2024 Chevrolet Trax
Confirmed Service Customer
12/17/2025
The experience with the dealership, especially the Service Dept has always been respectful, courteous, and efficient
12/18/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
SPANAWAY, WA
Katherine S|2023 Buick Encore GX
Confirmed Service Customer
12/19/2025
Was greeted with smiles and was listened to when I had questions about my tires. Oil change and tire rotation was all done in a timely matter. Waiting area was clean and not loud or dirty. Have been going here now for 3 years to get my Buick encore maintained and have always enjoyed the staff and service
12/22/2025
We're glad everything was completed quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
Michael T|2020 GMC 1500 Sierra
Confirmed Service Customer
12/19/2025
All around great service 👍
12/22/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
TACOMA, WA
David R|2017 Buick Encore
Confirmed Service Customer
12/19/2025
It was great. I have dealt with Chuck White for years and he continues to give great service with a caring spirit.
12/22/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations!
TACOMA, WA
Parimah K|2025 Buick Envista
Confirmed Sales Customer
12/19/2025
Jeff was very professional and helpful. He was very knowledgeable and gave us information that helped us decide what vehicle was best for our budget and needs. The process was smooth and fast.
JEFF STACY
12/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Jeannine S|2024 Buick Envision
Confirmed Service Customer
12/20/2025
All the employees were great to work with very pleasant and professional. I had a dash cam installed and it only worked for four or five days and then it lost power. I called to have it checked. I don’t know if the installation was bad or if the camera is bad, but now I have to wait another 10 days to have you guys look at it. I think I should take precedence where this is a follow up visit in the install didn’t work.
12/23/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (253) 472-3311 to discuss your concerns, as your satisfaction is of utmost importance to us.
GIG HARBOR, WA
David H|2019 Chevrolet Colorado
Confirmed Service Customer
12/21/2025
Very personalized,accommodating service people,I will be coming to Gilchrist for all service related needs,and tell my family and friends
12/23/2025
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SPANAWAY, WA
Stuart M|2025 Buick Envista
Confirmed Service Customer
12/11/2025
Warm and plesant
12/15/2025
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Curtis G|2026 GMC Sierra 2500 HD
Confirmed Service Customer
12/14/2025
I was stuck in traffic and about 20 minutes late for my appointment. I had called in advance to let them know and see if I needed to reschedule. Fortunately the service department was flexible and still able to get me in.
12/15/2025
Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
PORT ORCHARD, WA
Ruth D|2017 Buick Encore
Confirmed Service Customer
12/15/2025
I liked the texting ability.
12/17/2025
Thank you for choosing Gilchrist Chevrolet Buick GMC INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
TACOMA, WA
James H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/26/2025
I really appreciate getting a prompt appointment I have to drive an hour to get there and I appreciate the quick turnaround
12/31/2025
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
SHELTON, WA
Allison A|2026 Chevrolet Equinox EV
Confirmed Sales Customer
12/27/2025
I was recommended to come to Gilchrist by a coworker. He specifically wanted me to see Lloyd. I am so glad I did. He told me that the next time I needed to buy a car I wouldn’t need to worry because he would treat me well, find me the best rate, the best options and even if I found a used car somewhere else, he would be able to probably get me a better deal on a new car with Gilchrist. So I knew I needed to go see you. After my hit n run accident I had a concussion and knew if at any time I needed to be treated well this was it. Thankfully your team is so good at what they do and took such good care of me at a vulnerable time.
LLOYD ROPER
12/31/2025
Hello, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
TACOMA, WA
James K|2014 Chevrolet Cruze
Confirmed Service Customer
1/5/2026
Efficient and well done. Very helpful staff
1/6/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Katie F|2019 Chevrolet Tahoe
Confirmed Service Customer
1/7/2026
I thought it was free oil changes for life. Never been told there was a limit in a year. Disappointing.
1/12/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (253) 472-3311 to discuss your concerns, as your satisfaction is of utmost importance to us.
PUYALLUP, WA
Randy S|2025 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Received prompt request for service to replace a blown tire.
12/23/2025
It is great to hear everything was done quickly and to your satisfaction! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
LAKEWOOD, WA
Willie H|2018 Chevrolet Colorado
Confirmed Service Customer
12/22/2025
Save me time and convenience
12/23/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gilchrist Chevrolet Buick GMC INC.! We sincerely value your business and look forward to your next visit!
LAKEWOOD, WA
Timothy D|2025 GMC Sierra 3500 HD
Confirmed Sales Customer
12/23/2025
Juan was great to work with.
JUAN AGUILAR
12/24/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MAPLE VALLEY, WA
Sheryl D|2014 Chevrolet Captiva Sport
Confirmed Service Customer
12/26/2025
Great service
12/31/2025
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely value your business and look forward to your next visit!
UNIVERSITY PL, WA
Rachel R|2025 Chevrolet Trax
Confirmed Service Customer
12/26/2025
First time getting an oil change from a dealership shop and it was amazing. Vanessa was great for helping me! Overall, 10/10!
12/31/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
LEWIS MCCHORD, WA
Kevin L|2026 Buick Enclave
Confirmed Sales Customer
12/29/2025
Excellent salesman/customer service.
NICHOLAS JOSPEH
12/31/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
PORT ANGELES, WA
Michael W|2024 Chevrolet Suburban 1500
Confirmed Service Customer
1/6/2026
Chuck at the service desk, the front office, and the shop were friendly, prompt, and
1/8/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
UNIVERSITY PL, WA
Francis P|2021 GMC Acadia
Confirmed Service Customer
1/9/2026
Great people, great service
1/12/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
GIG HARBOR, WA
Terilynn P|2026 GMC Acadia
Confirmed Sales Customer
1/9/2026
Easy and quick process with knowledgeable employees
JUAN AGUILAR
1/12/2026
Hi there, thank you so much for your positive comments about Gilchrist Chevrolet Buick GMC INC.! We sincerely value your business and look forward to your next visit!
RAYMOND, WA
Annika D|2018 GMC Yukon
Confirmed Service Customer
1/11/2026
My tech, Kristi, was awesome! She was so nice and handled everything I needed.
1/12/2026
We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
PUYALLUP, WA
Seth S|2026 Chevrolet Colorado
Confirmed Sales Customer
1/14/2026
I purchased a 2026 Chevrolet Colorado. This was an exceptional buying experience. The salesperson, Zach Davis, was professional, responsive, and honest. He continued to work closely with me so that I found the right vehicle for me. I would purchase another vehicle from Gilchrist Chevrolet.
ZACHARY DAVIS
1/14/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
OLALLA, WA
Christa C|2025 Buick Envista
Confirmed Sales Customer
1/14/2026
Everyone was so great to work with especially Nick Joseph. Absolutely no pressure and they went above and beyond to make sure I was pleased with the vehicle and the price. Nick even came in on his day off to deliver the vehicle to us. That is customer service at its finest.
NICHOLAS JOSPEH
1/14/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. We are always more than happy to assist you if anything else comes up. Take care!
YELM, WA
Michael R|2018 Chevrolet Colorado
Confirmed Service Customer
1/14/2026
My son actually took the truck in for service, but it went well!
1/15/2026
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA
Roger E|2019 GMC Acadia
Confirmed Service Customer
1/15/2026
Fast reliable service!
1/16/2026
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
KENT, WA
Steven J|2022 Chevrolet Malibu
Confirmed Service Customer
1/15/2026
The work requested came in on time and on budget! Thank You!
1/16/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Gilchrist Chevrolet Buick GMC INC.. Feel free to reach out to us if you need anything. Have a wonderful day.
TACOMA, WA
Robert Q|2019 GMC 1500 Sierra
Confirmed Service Customer
1/15/2026
My vehicle was serviced ahead of schedule and I was informed when it was completed.
1/16/2026
Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely value your business and look forward to your next visit!
TACOMA, WA
Brian E|2020 Chevrolet Blazer
Confirmed Service Customer
1/16/2026
2+ hours for an oil change. Recommended change on cabin filter, only to find they changed it last time not even 5k miles ago.
1/20/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We have left a message with you, please contact us at your earliest convivence at 253-472-3311. Thank you
UNIVERSITY PLACE, WA
Timothy S|2025 GMC Acadia
Confirmed Service Customer
1/16/2026
Good experience
1/20/2026
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gilchrist Chevrolet Buick GMC INC.
GIG HARBOR, WA
Kenneth P|2024 GMC Canyon
Confirmed Service Customer
1/16/2026
Excellent in everything but often extremely busy. Makes it hard in emergencies.
1/20/2026
Your satisfaction is important to us, so we want to sincerely thank you for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again soon!
UNIVERSITY PL, WA
Marjorie B|2020 Buick Encore GX
Confirmed Service Customer
1/17/2026
Mason, was very courteous, professional, and efficient. He kept me informed of the problems and status of my vehicle etc . That allayed my anxiety and I felt I was in good hands. He’s a very knowable and conscientious, compassionate worker
1/20/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
STEILACOOM, WA
Patricia H|2020 GMC 3500HD Sierra
Confirmed Service Customer
1/17/2026
All issues were handled professionally.
1/20/2026
We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
SEQUIM, WA
Jeffrey H|2023 Chevrolet Colorado
Confirmed Service Customer
1/18/2026
Friendly and respectful
1/20/2026
Hi, we're happy you found our staff to be so supportive during your experience here at Gilchrist Chevrolet Buick GMC INC.. We sincerely value your business and look forward to your next visit!
TACOMA, WA
Teresa C|2026 Chevrolet Trax
Confirmed Sales Customer
1/18/2026
Fast, easy, no bs. Would 100% recommend Juan & Gilchrist for shopping & buying vehicles. And we will be back to buy another.
JUAN AGUILAR
1/20/2026
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely thank you for the positive review, and look forward to seeing you again soon!
COSMOPOLIS, WA
Kyle F|2025 GMC Sierra 1500
Confirmed Service Customer
1/19/2026
Quick and easy in and out
1/20/2026
It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
ORTING, WA
Michael S|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
Quick friendly service
1/20/2026
Hi there, thank you for taking the time to leave a review for us at Gilchrist Chevrolet Buick GMC INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
GIG HARBOR, WA
Kenneth H|2021 Chevrolet Equinox
Confirmed Service Customer
1/19/2026
Happy with the service on my Chevy .
1/20/2026
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gilchrist Chevrolet Buick GMC INC.! Thank you again for choosing Gilchrist Chevrolet Buick GMC INC. and we hope to see you again.
TACOMA, WA